Outsourced IT Comparison
Saving money is a good reason to outsource your IT. Leading research has shown that outsourcing your computer support can save you almost 50% in IT costs. That's significant for small businesses. The table below provides an example of how much it costs to hire, train, and maintain one IT specialist for a small office - and how much that office could benefit by delegating its IT to Technitive.
By using Technitive, your business will not only save money, but will have an entire staff of computer technicians, network engineers, and security experts available. And you won't have to worry about trying to reach them during lunch breaks, holidays, or weekends. They're available around the clock, 365 days a year.
| IT OUTSOURCING COMPARISON* | ||
|---|---|---|
| Technitive | In-house | |
| IT SUPPORT COSTS | ||
| Yearly salary | $0 | $65,000 |
| Taxes, benefits | $0 | $13,000 |
| Facilities, utilities | $0 | $600 |
| Office furniture | $0 | $500 |
| Office equipment (PC, phone, pager) | $0 | $2,000 |
| Hiring, training | $0 | $2,000 |
| IT SUPPORT AVAILABILITY | ||
| After hours, on weekends, 24x7x365 | Included | |
| During lunch time | Included | |
| During holidays, vacations, sick days, doc appointments | Included | |
| During severe weather | Included | |
| No impact by IT staff turnover | Included | |
| IT SUPPORT KNOWLEDGE LEVEL / EXPERTISE | ||
| Provides expert technology advice | Included | ? |
| Understands a wide variety of technology | Included | ? |
| Improves company wide productivity | Included | ? |
| Assesses software fixes in a lab before applying | Included | ? |
| Has solid experience with recommended technology | Included | ? |
| Is able to get best price on technology products | Included | ? |
| Provides vendor project management | Included | ? |
| IT SUPPORT STAFF CREDENTIALS & DEPENDABILITY | ||
| US Citizen | Included | ? |
| Undergone background investigation | Included | ? |
| Undergone drug testing | Included | ? |
| Has current or has held US government security clearance | Included | ? |
| Owner and management don't have to deal with behavioral and human resources issues | Included | |
| IT NETWORK MANAGEMENT | ||
| 24x7x365 proactive monitoring of servers and networks | Included | ? |
| Network and server availability reports provided online | Included | ? |
| IT DOCUMENTATION | ||
| Network configuration and layout documentation | Included | ? |
| Up-to-date online inventory and asset tracking | Included | ? |
| Employee helpdesk support calls and problems are documented and tracked online for management review | Included | ? |
| Administrative password are documented and stored in a secure vault | Included | ? |
| TOTAL IT SUPPORT COST | $28,000 | $83,100 |
| This sample is for a small-business scenario with one mid-level computer technician with a base salary of $65k per year supporting a network of 20 desktops, several servers, printers, and devices. Actual prices may vary. | ||
